Nexus One Phone Support Hotline

Google have opened their telephone support hotline for technical queries and issues with the Nexus One.

Please contact Nexus One support from Google at 888-48-NEXUS (63987). Open daily from 7:00 am EST to 10:00 pm EST.

IMPORTANT NOTE: You will be asked to provide your Google order number to speak to a customer support representative. Your Google order number is a 15 digit number which is sometimes preceded by a “G”. You can locate your order number in the following two locations:

On your Google Checkout order receipt:
On your packing slip:
It’s good that Google have added the phone support hot-line to their support portfolio.

Fixes for Nexus One 3G issues & Touchscreen

An update on some temporary fixes for the first version of the Nexus One.

How to force a 3G Connection

Step 1

Go to phone dialer. Dial *#*#4636#*#* You might not actually see the final asterisk appear, because as soon as you hit it, your phone’s going into testing mode.

Don’t worry, this isn’t anything as serious as rooting, and you’re not going to brick your phone. Promise.

Step 2


OK, now you’re in testing mode, and you should see four options. Tap on “Phone information”

Step 3


Scroll all the way to the bottom of the “Phone information” screen.

Google Nexus One Support – 3G, HTC, SDK, T-Mobile, Country Support

Some key Google Nexus One Support Questions:-

Q: T-Mobile Upgrade Eligibility: Can current T-Mobile customers buy the Google Nexus One Phone for $179?

A: At this time, only new T-mobile customers are eligible to purchase Nexus One at the discounted price of $179

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Q: 3G coverage on the Google Nexus One is poor even in areas where T-Mobile coverage is

Google Nexus One available in UK

Nexus One from VodafoneAccording to latest press reports the Google Nexus One Phone will be available for UK users within weeks. Previously a launch in early spring was mooted but it now appears that after huge demand that Google are bringing forward their European launch and the UK is the first European stop-over for the phone. France, Germany and the rest of Europe will apparently have to wait until later in 2010.

For those desperate to lay their hands on the phone you can order it from Google