Google Nexus One Support Issues – Telephone Support Hotline Soon?

With the high profile launch of the Nexus One followed by the teething issues around 3G coverage by T-Mobile, Wi-Fi Wireless issues, inadequate delivery information and lack of “real” customer support Google have released a statement promising improved support levels.

Google has tried to reassure customers that they are resolving complaints as fast as they can  “We work quickly to solve any customer support issues as they come up, and we are trying to be as open and transparent as possible through our online customer help forums,” the company said .“We’ll continue to address all issues in as timely of a manner as possible and look at alternative support mediums where applicable.”

Customers have been clamouring for Google to setup a telephone support line rather than relying on email and forum support.